Responsible for operational IT strategy, including budgets, roadmap planning and project execution.
Developed enterprise-wide systems to meet evolving business objectives including cyber security policies and incident response plans, human resources information systems integrations, sales training video distribution, device and asset management systems.
Technologies: Salesforce, Tableau, Alteryx, Meraki MDM, Proofpoint Platform, HRIS, Excel, VBA, Powershell
Designed and developed strategic engagement marketing model supporting 70+ sales representatives across the US, resulting in 3x more highly qualified sales prospects than typical marketing campaigns.
RESULTS: 20% higher open rates and 13% higher click-through rates compared to traditional email marketing campaigns.
Technologies: Adobe Campaign, Tableau, Alteryx, Excel, Oracle PL/SQL, VBA, Python, Powershell
Developed machine learning “early warning system”, which predicted customer asset transfers high net worth customers.
RESULTS: Strategic updates to sales and service models covering for our highest transfer-risk customers.
Technologies: Tableau, Alteryx, Hyperion, Oracle PL/SQL, SQL Server, Excel, VBA, Python
Workflow and BPM application developer focused on process automation, efficiency, and reporting
Lead developer on Automated Clearing House (ACH) and Claims Processing platforms
Technologies: Tibco BPM, HP PPM, Oracle PL/SQL, SQL Server, MS Access
Magna Cum Laude
2015-Present: Vice President, Board of Trustees & Chairman of Education Committee at Whitinsville Christian School ($7MM Op. Budget)
2019-2013: President, , Valley Treasures, a 501(c)(3) non-profit retail store donating 100% of profits ($130k annually) to WCS